situs dewa200 Privacy Policy

This page describes what data we collect when you use situs dewa200 and how we keep that data protected. We collect personal information only when you create an account, make a deposit, request a withdrawal, or contact our support team. We never sell your data to third parties or use it for marketing without your explicit consent. We encrypt all data in transit and at rest using industry-standard protocols.

We at situs dewa200 comply with data-protection principles: we collect only what we need, we keep it only as long as necessary, and we delete it securely when we no longer require it. Your data is stored on servers located in jurisdictions that provide strong data-protection laws. You have the right to request a copy of your personal data, correct inaccuracies, or ask us to delete it—subject to legal retention requirements for financial records.

If you have questions about our privacy practices, contact our support team via live chat on situs dewa200. We respond within minutes during all hours. For formal data-protection requests, email our privacy team directly; we acknowledge receipt within 48 hours and provide a complete response within 30 days.

What Data We Collect at situs dewa200

We collect data in several categories. First, we collect identity information: your full name, date of birth, national ID number, and address. We require this during account opening for legal compliance and fraud prevention. Second, we collect contact information: your email address and phone number. We use these to verify your account, send transaction confirmations, and contact you about your account security. Third, we collect payment information: your bank account details, e-wallet account numbers, and transaction history. We store this securely to process deposits and withdrawals via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

Fourth, we collect KYC documents: a clear photo of your national ID and a selfie holding your ID. We store these in encrypted form and use them only to verify your identity before your first withdrawal. Fifth, we collect device and activity data: your device type, operating system, IP address, browser type, and gameplay history. We use this to detect fraud, analyse platform performance, and improve your experience on situs dewa200.

We do not collect special categories of data (race, religion, health, biometric markers) except as required for KYC identity verification. We do not track you across websites outside situs dewa200. We do not install cookies on your device without your consent.

Data Collection Methods

We collect data through multiple channels. When you download our Android APK and open your account, you voluntarily provide name, email, phone, date of birth, and address. When you upload your national ID and selfie for KYC verification, we collect those documents and store them securely. When you make a deposit via mobile banking or local payment, our payment processor sends us transaction confirmation and your chosen payment method details.

When you play games, our servers log your bets, wins, and session duration. This data helps us calculate your balance, generate accurate transaction histories, and detect unusual patterns that might indicate fraud. When you use our iOS Safari browser or Android APK, we may collect analytics data—page views, feature usage, session length—to understand how players interact with situs dewa200 and where we can improve responsiveness or reduce data consumption.

Analytics note: We use analytics tools to track performance on situs dewa200, but we do not track individuals across external websites or sell analytics data to third parties.

How We Use Your Data on situs dewa200

We use your personal data for specific, legitimate purposes. First, we use it for account management: creating your account, verifying your identity via KYC, processing your deposits and withdrawals, and managing your balance. Second, we use it for platform security: detecting fraud, preventing money laundering, identifying suspicious patterns, and responding to account-security incidents.

Third, we use your data for communication: sending you transaction confirmations, notifying you of deposits or withdrawals, alerting you to security events, and responding to your support queries. We send emails only for essential account notifications unless you opt in to promotional messages via your account settings. Fourth, we use your data to comply with legal obligations: maintaining audit records, responding to legal requests from authorities, and meeting financial-reporting requirements in supported jurisdictions.

We do not use your data to profile you for marketing, sell your information to advertisers, or make automated decisions about your account without human review. If your withdrawal is flagged for verification, a human team member reviews your account and documents—algorithms assist, but humans make final decisions.

Third-Party Processors and Data Sharing on situs dewa200

We work with third-party service providers who process data on our behalf. Payment processors (e.g., our online payment gateway, e-wallet integrations, mobile banking Virtual Account service) receive your bank account details and transaction amounts to facilitate deposits and withdrawals. We contractually require these processors to protect your data and use it only for the purpose we specified.

Our hosting provider stores your data on secure servers. Our email service provider sends account notifications and password-reset emails. Our analytics provider (if any) receives anonymised, aggregated usage data—not your personal identifiers. We do not share your personal data with these third parties beyond what is necessary for their specific function.

We may disclose your data if required by law—for example, if a court orders us to provide records to authorities investigating fraud or money laundering. We do not disclose data voluntarily to law enforcement unless legally compelled. We do not sell your data to data brokers, advertisers, or other commercial entities.

Data processor note: We maintain a list of all third-party data processors. You can request this list anytime via live chat or email; we provide it within 5 business days.

Your Rights and Data Access on situs dewa200

You have the right to access all personal data we hold about you. To request a copy, contact our support team via live chat or email. We provide a downloadable file containing all your data within 10 business days. You also have the right to correct inaccurate data—if your name or address is wrong, we update it immediately upon your request.

You have the right to data deletion (also called "the right to be forgotten"). If you close your account on situs dewa200, we delete your personal data after a retention period required by law—typically 7 years for financial records, as mandated by Indonesian regulations. If you request deletion before that period expires, we delete your data once the legal retention window closes. You have the right to restrict how we use your data—for example, you can withdraw consent for analytics collection while keeping your account active.

To exercise any of these rights, contact our support team via live chat on situs dewa200 or email our privacy team directly. We ask you to verify your identity before processing sensitive requests (e.g., data deletion or download). We do not charge you for exercising these rights.

Cookies and Tracking on situs dewa200

Our website and iOS Safari browser use cookies to maintain your login session, remember your preferences, and analyse how you interact with situs dewa200. Cookies are small text files stored on your device. Our Android APK does not use traditional cookies but may store similar session tokens locally on your phone.

We use only essential cookies (required for login and session management) and optional analytics cookies (used only with your consent). We do not use cookies to track you across external websites. When you visit situs dewa200 for the first time, we ask for your consent to analytics cookies. You can enable or disable them anytime via your account settings. If you disable cookies, you may not be able to log in or access certain features on situs dewa200.

Third-party services (e.g., our payment processor, our analytics provider) may also set cookies. We do not control their cookies, but we contractually require them to use cookies only for purposes we specified.

Data Retention and Deletion on situs dewa200

We keep your personal data for as long as your account is active plus a retention period mandated by law. For financial records (deposits, withdrawals, transaction history), we retain data for 7 years after the transaction date, as required by Indonesian financial regulations. For KYC documents (ID photos, selfies), we retain them for the duration of your account plus 5 years after account closure, then securely delete them.

Contact information and account settings are retained as long as your account is active. If you close your account, we delete these within 30 days, unless we are required to retain them for legal or compliance reasons. Gameplay logs and betting history are retained for 7 years for audit and dispute-resolution purposes, then securely deleted. We use secure deletion methods (cryptographic erasure or physical destruction) to ensure your data cannot be recovered.

Players in JakartaSurabayaBandungand Medan can request their data retention schedule anytime; we provide it within 5 business days. You can also request early deletion of specific data categories, subject to legal retention requirements.

Contact and Data Protection Requests

To make a data-protection request—access, correction, deletion, or restriction—contact our support team via live chat on situs dewa200 or email our privacy team. We acknowledge all requests within 48 hours and provide a complete response within 30 days. For urgent privacy concerns or suspected data breaches, contact our security team immediately via live chat; we respond within minutes, 24/7.

Our privacy practices evolve as we improve situs dewa200. We update this policy periodically and notify you of material changes via email and in-app notification. Your continued use of situs dewa200 after an update means you accept the new policy. This privacy policy is governed by the law of the jurisdiction in which situs dewa200 operates. Our services are available only where local law permits.